FAQ

CONTACT

Email hello@shoproyale.com for all enquiries. Please allow 1-2 business days for a response. 

SHIPPING

Absolutely! We offer DHL Express international shipping. For further information on freight charges and timeframes please visit our Shipping Information page here.

All international duties or taxes are calculated at checkout.

*Please note that Royale is not liable for any freight charges, international duties or taxes incurred by delivery, refused shipment or unclaimed goods.

SIZING

Size: 10 
Height: 183cm
Bust: 95cm
Waist: 73cm
Hip: 103cm

Please see size chart here for Women’s and children’s wear

Children’s 4-8
Women 6-16

As we are a new start-up we are launching with a limited size range. Expanding our size range is on our agenda in the future. 

It is important to us that you are satisfied with your purchase, which is why we offer a store credit if the item/s are returned to us within 30 days from the date of purchase and provided that it is in accordance with our returns policy.

Returns Policy:

Item(s) must be returned within 30 days of purchase; 30 days starts from the date of purchase to when it is received at our warehouse

Item(s) must be unworn, unwashed and must have the original tag still attached.

Item(s) must be in the original packaging which must be in original condition.

If you item(s) match all of these conditions, you can lodge a return with us here. If you believe you have received a faulty item or the wrong item, please lodge an enquiry here.

New product information will be announced on our socials. Follow @royalebylorinska on Instagram to keep up to date with all things Royale.

You can also sign up to our mailing list to be notified by email. 

We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.

We also offer AfterPay to our Australian customers.

All Royale by Lorinska products are sold exclusively online at www.shoproyale.com

Careful consideration for quality and comfort was our number one priority for all the designs created for the Royale.

We use soft breathable french terry and jersey fabrics that are just the right weight with stretch for added comfort.

Our fabrics and finished garments are tested to the highest International / Australian third party standards.

This testing includes:

Colourfastness for washing, water, perspiration, rubbing and light
Print test durability
Fraying of fabrics, trims, embellishments
Detachment of fastenings and trims 
Machine washing durability including shrinkage, garment twisting and colour changing

Our in-house quality Control manager also measures, fabric tests, circle tests and wash tests our samples every step during the production process  to ensure the end product is to our standards.